A package needs to fit in the bag. If the dimensions of a package are too big it will not fit in the bag and it will not be able to ship with the rider. The dimensions of a rider bag are as following:
If your package exceeds this dimension, it will not fit in the rider bag. The system will automatically tell you that this dimension does not fit the bag.
Currently we do not offer a delivery by cargo bike. In the near future we will accept this and dimensions will change.