One of the perks of being self-employed, is that you decide which order you accept and which you decline. Declining an order will not affect your future work. But, we think it's pretty important to know what happens when you decline an order.
Two options arise when you skip an order
- One of your co-Riders gets the order. You just wait until a next order will be assigned to you, that you would like to deliver.
- You see the order being assigned again to you. This means that none of your fellow Riders are available. In this situation the order will be offered to you until one of your co-Riders gets available, or when you accept it.
To decide you have averagely 60 seconds
You cannot wait for longer than 60 seconds on average on an order. If you don't make a decision to accept or decline the order, the order will be offered to one of your fellow Riders after averagely 60 seconds. Based on the moment, this can also be 30 seconds or 90 seconds.
When you keep declining the order
We do understand that you might not like the order that is assigned to you. In case you really don't want to accept it, just be patient and wait for the next order.