We are a delivery company that focusses on bikes. We tell the rider to check with the store if you can also take the bicycle inside. We recommend them to lock it outside, but if it's possible they mostly take it inside.

You can decide this yourself. Because the store probably has several policies we do not dictate this for our riders. We advice you to take a clear standpoint in this situation and tell the riders from the start that you allow them to take their bike inside or not. 

Important note:

  • We ask this because we have some partners that allow the bicycle to go inside, so maybe a rider can get used to it. Tell them when they are not allowed to do so. 
  • The rider doesn't want to listen to your advice of leaving it outside? Contact support and we will make sure that this is handled correctly. 
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